Pest Intel

No. Pest Intel is designed so your staff can complete guided routine monitoring themselves rather than paying a contractor merely to record an all-clear. Bring in a competent pest professional when signs need expert investigation, treatment, or specialist advice.

Yes. If you already use one, Pest Intel can strengthen the records between visits and give your provider clearer evidence when an issue needs attention. An existing contract is useful but not required.

Yes. Pest Intel is designed to create clearer records, evidence, corrective-action history, and follow-up visibility so sites can show stronger due diligence during inspections, audits, and internal reviews.

No. Pest Intel supports the pest-monitoring and corrective-action part of your records. It does not replace your HACCP-based food-safety management system, Safer Food Better Business, professional pest control, or the judgment of your local authority, and it cannot guarantee an inspection outcome or FHRS rating.

That depends on the number of monitoring points and the condition of the site, but the aim is to make checks quick enough for normal site teams to keep them up to date without creating another admin burden.

Your account is provisioned and access details are emailed immediately. We dispatch the correctly sized starter monitoring kit to the UK delivery address entered at checkout, then the app guides your team through placing, naming, and checking each point.

The guided setup covers site configuration, monitoring-point names, the initial site review, and the first Pest Check. It is designed to be completed by the site team without a training call.

A standard Pest Intel starter monitoring kit is supplied so every site can follow the same safe, equipment-specific checks. It uses non-toxic monitoring bait and secure monitoring boxes. Mouse and rat snap-trap response modules are optional extras, supplied unset; no professional pesticide treatment is included.

Each completed 12 months of continuing paid service includes a compact, plan-sized pack of replacement non-toxic monitoring blocks. Additional monitoring refills can also be ordered securely from the signed-in app as a one-off purchase.

Every plan includes the guided workflow, evidence capture, reports, reminders, and instant next-step guidance. Account and technical help are available by email. Pest treatment or specialist assessment remains with your pest-control contractor.

Pest Intel immediately marks the result as clear, review soon, or priority action and shows practical next steps. Where treatment or specialist assessment is needed, share the report with a competent pest professional.

A Small site can choose £29 a month PAYG plus £70 one-off setup: £99 initially, then £29/month. Setup includes the first standard starter kit and UK delivery. Alternatively, £348 upfront covers 12 months with the kit and delivery included and no separate setup charge. Continuing paid service includes a smaller monitoring refresh pack after each completed 12 months: replacement non-toxic blocks and safety guidance, not another set of boxes. Medium and Large plans are not yet open for ordering. Optional response modules are clearly priced before checkout. No VAT is added.

Yes. Customer data remains the customer’s data, and access or portability requests are handled under the Privacy Policy.

Monthly PAYG has no 12-month minimum. Cancel before the next renewal and access continues until the end of your paid month. Annual payment covers 12 months and renews annually unless cancelled. Earlier fixed-term agreements keep the terms accepted at purchase.

The aim is to make missed checks visible quickly so managers can act, reassign, or complete follow-up before the gap becomes a bigger risk.

No. The guidance helps the site team record, isolate, recheck, clean, proof, or escalate appropriately. It does not replace a pest-control contractor where treatment or specialist assessment is required.

Pest Intel is currently best suited to straightforward inspection-sensitive sites that need clearer routine checks, evidence capture, and due-diligence records, especially food and hospitality environments.