Quick start guide

Welcome to Pest Intel by Alvey Group Ltd

This guide shows you what to do first so your setup is quick, clear, and easy to repeat.

Most customers are comfortable after their first setup and first Pest Check. Access details are issued after sign-up, then the first setup and first check become the onboarding path.

Built by Alvey Group Ltd, established 1979. Public sample materials are anonymised, and named customer proof is only added where permission exists.

1. Before you begin

  • Have your site name ready.
  • Know where your monitoring points or stations are being placed.
  • Use clear names your team will recognise, such as Rear bin store or Kitchen sink left.
  • Decide who will complete routine Pest Checks.

2. Set up your site

  • Open Pest Intel, sign in with your email and password, and confirm your site details.
  • Add your monitoring points using clear, real-world location names.
  • Take care at this stage — good setup makes future checks much easier.

3. Complete your first Pest Check

  • Work through each monitoring point in order.
  • If nothing is found, log no activity and move on.
  • If signs are present, record them clearly and add notes or photo evidence where needed.
  • Submit the Pest Check when all points have been logged.

4. Review the guidance

  • Pest Intel records your inspection and shows what to do next.
  • Routine findings can usually just be logged and monitored.
  • Higher-risk findings should be escalated straight away.

5. Why your next check date may change

  • If signs are found, Pest Intel keeps the next check closer so the area is reviewed sooner.
  • If checks stay clear over time, Pest Intel gradually spaces them out.
  • This means clients get more attention when risk is higher, without unnecessary extra visits when the site is stable.

Simple rule: findings = closer review, repeated clear checks = wider spacing.

6. Example inspection records

  • All clear example: Rear bin store — No signs found — No action required — next routine check kept in place.
  • Manageable issue example: Dry store back wall — Possible signs noted — housekeeping improved and area flagged for earlier review.
  • Priority action example: Rear delivery area — Clear signs recorded — corrective action taken and next monitoring check brought forward.
  • Follow-up improving example: Previous issue reviewed — no fresh signs found — site remains monitored until clear trend is established.

Contact support immediately if

  • significant rodent activity is found
  • a monitoring station is damaged or missing
  • there is a hygiene or food safety concern
  • you cannot access an important monitoring point
  • you are unsure how to record a finding correctly