Welcome to Pest Intel by Alvey Group Ltd

1. Before you begin

• Have your site name ready.
• Know where your monitoring points or stations are being placed.
• Use clear names your team will recognise, such as Rear bin store or Kitchen sink left.
• Decide who will complete routine Pest Checks.

2. Set up your site

• Open Pest Intel, request your secure email sign-in link, and confirm your site details.
• Scan or enter each numbered QR label, choose the equipment type, and give the point a clear real-world location name.
• Take care at this stage — good setup makes future checks much easier.

Detex monitoring blocks

• Your NG and Vanguard monitoring stations arrive with non-toxic Detex Blox secured inside.
• Keep the separate replacement pack label and safety sheet. They record the source batch, original date marking and exact quantity.
• Use replacement blocks only in the matching secure monitoring stations and follow the app prompt.
• Store the closed replacement pack cool, away from heat, food, children, pets and wildlife.
• Open the Detex product safety and COSHH information before first use and retain it with your site records.

Match the label to the location

• Keep the numbered label attached to its monitoring device.
• Use the same location name that staff will recognise during every check.
• During a Pest Check, scan or enter the label to open the correct point.
• The label reference is carried into the monitoring register and inspection report.

3. Complete your first Pest Check

• Work through each monitoring point in order.
• If nothing is found, log no activity and move on.
• If signs are present, record them clearly and add notes or photo evidence where needed.
• Submit the Pest Check when all points have been logged.

4. Review the guidance

• Pest Intel records your inspection and shows what to do next.
• Routine findings can usually just be logged and monitored.
• Higher-risk findings should be escalated straight away.

5. Why your next check date may change

• If signs are found, Pest Intel keeps the next check closer so the area is reviewed sooner.
• If checks stay clear over time, Pest Intel gradually spaces them out.
• This means clients get more attention when risk is higher, without unnecessary extra visits when the site is stable.

Simple rule: findings = closer review, repeated clear checks = wider spacing.

6. Example inspection records

• All clear example: Rear bin store — No signs found — No action required — next routine check kept in place.
• Manageable issue example: Dry store back wall — Possible signs noted — housekeeping improved and area flagged for earlier review.
• Priority action example: Rear delivery area — Clear signs recorded — corrective action taken and next monitoring check brought forward.
• Follow-up improving example: Previous issue reviewed — no fresh signs found — site remains monitored until clear trend is established.

Contact your pest-control contractor promptly if

• significant rodent activity is found
• a monitoring station is damaged or missing
• there is a hygiene or food safety concern
• you cannot access an important monitoring point

For sign-in, billing, or technical problems, email info@pestintel.co.uk.